博客來 | 美容美髮公開資訊

我本來選擇7-ELEVEN取貨付款，換貨的商品也可以到門市取貨嗎Originally,...請至「訂單查詢」查詢退貨編號，並於申請截止時間前完成寄件(您可參考7-ELEVEN退貨便說明).

請於收到商品10天猶豫期內(含例假日)，至會員專區線上申請換貨，並將完整商品、贈品、附件連同勾選完成的出貨明細表一併包裝妥善，憑退貨便代碼在48小時內，至7-ELEVEN ibon列印單據後，於櫃檯完成寄件。

Please go to the  My account to apply for a product exchange online within 10 days of the cooling-off period (including holidays) after receiving the product. Pack the complete products, gifts, and accessories together with the completed shipping schedule that has already been checked. With the return code, print the receipt via 7-ELEVEN ibon at the counter within 48 hours.

轉廠商出貨商品：目前僅提供線上申請退貨，您可參考如何退貨[1]說明，若因商品瑕疵等因素欲辦理換貨，請洽詢客服人員[2]。

Product shipped by vendor:Currently, only online returns are available so that you may refer to the instructions on how to return[3]. If you want to exchange products due to defects, please contact customer service[4].

※若您無法於線上申請換貨、售票網訂單，或退貨包裹材積超出門市規定(詳7-ELEVEN包裝規範[5])，請洽詢客服人員[6]。

※If you are unable to apply online for exchanges, ticketing online orders, or the volume of the returned parcel exceed...